Guide to Procedures for Requests for Disclosure, etc.

Applicable Group Companies

“Privacy Policy” established by the Company is shared by the following group companies.

• Digital Garage, Inc.
• DG Incubation, Inc.
• DG Ventures, Inc.

※In the case of a group company that has separately announced its “Privacy Policy,” the “Privacy Policy” announced by the group company concerned shall apply.

Guide to Procedures for Requests for Disclosure, etc.

Personal information to be disclosed

Use in the business of the Company and its group companies

1. Personal information of users used for the execution of payment services and product delivery in the EC business, etc.
2. Personal information of temporary staffing applicants and registrants used to provide temporary staffing services.
3. Personal information of customers who have registered to receive necessary services and support for services operated by the Company.
4. Personal information of customers who have consented to receive information or special offers for the Company’s original products, services, campaigns, events, etc. by postal mail , e-mail, direct messages on social media, etc.
5. Personal information of customers who have consented for the purpose of conducting research and analysis of the Company’s own marketing data.

Use in human resources-related business

1. Personal information of job change/seeker applicants for the purpose of providing job change/recruitment support/recruitment services
2. Personal information of applicants for employment and other selection purposes
3. Personal information of employees handled for human resources and labor management

Other uses related to the Company’s management

1. Personal information of shareholders handled for the purpose of exercising the rights and fulfilling obligations under laws and regulations and sending materials
2. Personal information handled to confirm the identities of the person making an inquiry and its content
3. Personal information of visitors handled for security management of the Company and its group companies

Request procedures

Requests shall be accepted only by postal mail. As for the format, please use the Request for Disclosure, etc. of Personal Information Subject to Disclosure（PDF) and fill out four (①～④) items written below.

Please be aware that the request shall not be accepted if any information is missing, incorrect, etc.Please write “Request for Disclosure, etc. Enclosed” in red ink on the envelope.
① Name (the Japanese pronunciation should be written in katakana characters)
② Address and postal code
③ Telephone number
④ E-mail address

Identity verification

Enclose a document verifying your identity together with the request of disclosure etc., such as a copy or an original of your driver’s license, health insurance card, a copy of certificate of residence, etc.
For the details of personal identification documents, please refer to the Request for Disclosure, etc. of Personal Information Subject to Disclosure.
Please note that requests shall be only accepted with one of the following personal identification documents enclosed.
If the person submitting a request for Disclosure, etc., or other request is a legal representative of a minor or an adult ward, or someone appointed by the subject of the information to act as an agent for making the request, also enclose the following personal identification documents, etc. of the proxy, in addition to the personal identification documents of the person making the request. For the details of personal identification documents, please refer to the Request for Disclosure, etc. of Personal Information Subject to Disclosure (PDF).

A. Legal representative

• Document that can verify the power of legal representation (official copy of family register for verification of parental authority, documents for verification of adult guardian, which the Company specifies): 1
• Document that can verify the identity of the legal representative (the document specified by the Company, such as a copy of the legal representative’s driver’s license or health insurance card, etc.): 1

B. Privately appointed agent

• Proxy form: 1
• Document that can verify the identity of the agent (the document specified by the Company, such as a copy of agent’s driver’s license or health insurance card, etc. ): 1

Address

Please send all required documents to the following address by postal mail.

※The person sending the request is responsible for paying the cost for mailing.
※Please write “Request for Disclosure, etc. Enclosed” in red ink on the envelope.
※Please note that we do not accept requests by telephone, in-person visit, or e-mail.
※Requests to each of the applicable group companies shall be handled by “Digital Garage, Inc.”

Confirmation of information

Upon confirmation of mailed documents, the Company shall notify you about the handling fee for Disclosure, etc. if no deficiencies are found, or shall notify you of defects and corrections if there are issues with the requested documents, by postal mail in either case.

Bank transfer of handling fee

If you request a notice about how your information is used or requesting disclosure of information and disclosure of records regarding provision to a third party, the Company shall notify you about how to pay the disclosure handling fee, etc. Please pay the fee by bank transfer. The price is 300 yen per request. You are responsible for paying any bank transfer fees.

Information disclosure, etc.

After handling fee payment for Disclosure, etc. is confirmed, the personal information shall be sent by postal mail to the address of the person making the request.

Please refer to “Handling of Personal Information” for the name of the business and representative, name and position of the manager, response to security control measures, and contact information.

January 25, 2024